Client Testimonials

Our story, told by our clients…

Part of what makes Virtuoso Legal so unique is our singular focus on delivering over and above client expectations.

We do this because at the heart of our service is the desire to build real partnerships with each and every client.

The glowing client testimonials we get as a result are our favorite outcome of our work.

Client comments

Virtuoso Legal has acted for thebigword Group Ltd for a number of years in connection with intellectual property matters. In particular, they have acted for us in 2 recent substantial litigation matters – both of which were resolved to our great satisfaction. Philip Partington was the solicitor who led on the matters. He was incisive, a fighter and the depth of his knowledge of both IP law and procedure was first class. We are grateful to him for his advice and help.”

Robert Manning, thebigword

the decision confirms that my company was merely conducting its business legitimately.  As a relatively small company based in the US, being dragged into the High Court in London by Argos UK was obviously very chilling, but the team at Virtuoso Legal guided us through the procedure throughout and during trial in London.  We are very pleased with the result and look forward to focusing upon our business in the years to come”

Pekka Moilanen, President, Argos Systems Inc.

Kirsten Toft recently acted for General Electric Oil & Gas in relation to a high value intellectual property acquisition.  The assets to be purchased by us were a portfolio of worldwide patents protecting cutting edge technology. We were particularly impressed with Kirsten’s ability to cut through to the core IP issues in such a short time scale.  Her legal knowledge in this area was impressive but also very commercially-driven.  Kirsten demonstrated her keen negotiation skills when working with the other side’s lawyers and defended our interests at every stage.  We appreciated Kirsten’s work on this matter and the level of service we received. We look forward to working with her again in the future.”

Raymond Millien, Chief IP Counsel, General Electric Oil & Gas

It was a great benefit to me to have Kirsten negotiate a manufacturing license for all my designs. The achievement of very favourable terms were due to her imaginative solutions and exceptional negotiating skills. I’m so glad I had Kirsten fighting my corner.”

Martin Ryan, Managing Director, Ryan Holdings

Highly professional and delivering perfect performance. Moreover Virtuoso Legal are a solicitor who focus on your benefits rather than their business benefit. If you’re involved in any IP cases, this company is definitely the choice. They brought me justice and a successful result.

Jing Lu – Marketing Manager

Kirsten Toft has been instrumental in the radical overhaul of our copyright policies for student and staff at Leeds College Of Music. As well as creating a policy that allows much more freedom and protection for student work, she has allowed us to ensure that Leeds College Of Music’s attitude towards Intellectual Property and Copyright is both progressive and fit for purpose. She also delivered bespoke training on these new policies for a wide range of staff and stakeholders, from Student Services, Human Resources,  Registry, Business Support to Academic Staff, to ensure that these policies were all fully understood by those who would have to explain and implement them to staff and students.”

Professor Joe Wilson, Director of Curriculum, Leeds College of Music

The IP audit and recommendations provided by Kirsten were thorough, informative, and above all commercially focused. Working with Kirsten, it very quickly became clear that she understands how businesses work. Kirsten is very responsive to the needs of the client and appreciates the value of practical and commercial advice, at all times providing workable strategies for putting this into effect.. I would highly recommend Kirsten and the team at Virtuoso Legal.”

Cielo Cartwright, Finance Director, Matchmakers International Limited (now Harry Hall International)

Virtuoso has advised NOCN on all its Intellectual Property matters including protection of the brand portfolio, licensing advice and international registrations. Vice-principal Kirsten Toft has offered invaluable IP advice and strategy to NOCN. She has recently acted for NOCN in relation to complex trade mark invalidity proceedings, negotiated and reached a beneficial settlement. She continues to advise us on all things IP including in relation to a recent brand acquisition and managing and protecting our ever increasing international trade mark portfolio.  Kirsten has provided us with excellent commercial advice and supports NOCN in a professional and responsive way. I fully recommend Virtuoso Legal.”

Graham Hasting-Evans – Managing Director, NOCN

We engaged with Virtuoso Legal in September 2015 after launching our company and brand. Kirsten was our dedicated legal adviser who undertook the enormous task of writing the legal documentation for our license agreement. Professional, polite and courteous, with an empathy and understanding for our business and our clients; Kirsten’s approach is friendly, helpful and her knowledge in this complex field is outstanding. As our appointed legal advisers Virtuoso Legal will continue to support and advise on Rader International’s portfolio. Would highly recommend this very special firm of lawyers.”

 Dave Gage Director, Rader International Limited

Kirsten has worked with Progeny on a number of projects and her approach is both commercial and pragmatic. She is quick to spot issues and provide sensible solutions and she champions the need for clients to recognise the untapped value of their IP and to protect it. Never one to over complicate an issue, she is great to work with and alongside.”

Alistair Scott-Sommers – Director, Progeny Corporate Law

I first came across Virtuoso Legal on a Google search as I was looking at trademarks and T&C’s for my business. Although a former lawyer myself I was not an expert in the field of Intellectual Property and understanding just how important good legal advice was, I contacted Liz Ward by email and then by phone. We had never met, but that didn’t matter. After several phone calls and emails, Liz knew exactly what my requirements were for my business and just got on with the job. Virtuoso Legal as a legal practice, tick all my boxes for business: they offer comprehensive legal advice; they deliver what they say they will, and do so in a timely manner. The legal team are friendly and knowledgeable and even better they understand business. Today Virtuoso Legal continue to look after my business’ legal needs.”

Louise Barlow – Managing Director, Make The Most Of

I make quick decisions, even more so in this case, and after Liz was recommended, telephoned her mobile and got through right away. Not many law firms I have dealt with are so transparent with contact details. Within 5 minutes of chatting to Liz on the phone for the first time I knew we had to work with her. Straight-forward, no nonsense and personable. Actually three other people recommended Liz Ward and Virtuoso, after we had already committed to work with her. She has a fabulous reputation.”

Suzanne PowellVizbox Enclosures Limited

Liz Ward at Virtuoso Legal has worked for several years for Dennison Trailers. Liz has always provided me with commercial advice and she understands the importance of providing practical, clear advice in relation to our Intellectual Property requirements. Liz assisted us in defending an alleged patent infringement case in 2011 by explaining our legal position and the best strategy to adopt. She has also assisted us when our designs were taken by a former employee and used by a third party. Liz is currently advising on some complex patent issues.”

Jane Dennison – Legal Director and Group Company Secretary, Dennison Trailers Limited

Virtuoso Legal have given us tremendous value. I knew there were holes in our IP protection but I didn’t know what or where. Virtuoso Legal helped us identify the holes which we’re now filling. I’m a great believer that finding partners in business is more beneficial than finding suppliers. I consider Virtuoso Legal to be a valued supplier. I have no hesitation in recommending them.

Simon Hartley – Founder, Be World Class Limited

Virtuoso Legal provided exceptional support to my business a couple of years ago. Liz Ward reviewed and advised on the court papers we had been served with concerning restraint of trade and confidentiality claims. Due to Virtuoso’s work we won the court action and recovered our legal costs. This made for the best Christmas ever after preparing for the worst and I cannot thank the team at Virtuoso enough for their help. Following on from our success in the case we have gone on to become one of the leading mist and fire sprinkler companies in the UK.”

Kaj Haines – Director, Amsco Fire Limited

Barristers are uniquely placed to judge the ability of the solicitors or patent agents who instruct them and Liz Ward is one of the best IP solicitors I have known in my 32 years at the Bar.”

Jane Lambert – Head, NIPC Chambers

I’ve had to engage a few lawyers in my time, but I’ve never dropped lucky like this. The out of hours meetings, the resolve – the complete wiping the floor with the opposition. It was like pitching the other side’s water gun against the H-Bomb that was Liz Ward.”

Nicky Pattinson – Hiya Its Nicky Limited

As a specialist in IP Law Liz Ward and her business colleagues are there to support many industry small SME’s to get the right timely advice required, when they need it, or should ask for it. As a specialist company in early ideas of development in medical treatment or enhancing drug or medical device development, Virtuoso Legal can assist us even with this wide brief due to their many years of varied engagements. Valued advice.”
Elizabeth LockettMEDQP Ltd

We were recommended to instruct Virtuoso Legal on a recent brand purchase and as a result were referred to Kirsten. This was a major transaction for our business and a substantial investment. Kirsten worked closely with our corporate lawyers and was very impressive in terms of commitment, capability and speed of response. As a result we intend to retain Virtuoso, and consequently Kirsten, to advise on all our Intellectual Property requirements.”

David Vizor – Director, Floors 2 Go Limited

I have worked with Kirsten over the past year to complete IP audits and exploitation strategies for both Innovate Now and a number of our clients. Her approach has quickly uncovered any risk areas and her advice is concise and commercially focused to both protect and facilitate growth the companies concerned. She is extremely approachable and conveys complex legal matters in layman’s terms which has been appreciated by all my clients.”

Jane Hurn – Director, Innovate Now Limited

John acted as our legal director on a part time basis for 5 years during a key period in our growth.”

Stephen Hemsley – Chairman, Domino’s Pizza Plc

John helped us with some key intellectual property issues. He responded quickly and gave pragmatic commercial advice. We would highly recommend John for business focused legal support.”

Simon Cowie – Chairman, Mail Boxes Etc

John has acted as our flexible legal director for 4 years providing pragmatic commercial advice and invaluable mentoring to our commercial team.”

John Niland – CEO, Provide CIC

In my experience, Kim is always thoroughly in tune with my business issues and, of course, feelings and emotions! Her approach and attitude has always been in sync with Senior Partners at Virtuoso Legal, invaluable in terms of confidence and continuity.”

Nick Townend MD – Ideas and Solutions Limited

To learn more about how our award-winning team has served each client, or for more information about how we can help you, call:

0113 237 9900